Is there a guideline for how to plan for the event day?

Do you have any guidance on logistics for delivery and/or collection ?

Do you have a checklist for Sponsors/Partners to help them with setting up their stand?


  1. WiFi - There is a common wi-fi setup, that is used by everyone - delegates and partners. You will be notified on arrival
  2. Table – Depending on your sponsorship package the size of your table will be as follows:
    • Table(s) & Chair(s):
    • Headline Sponsor 1 Bistro table, 4 white hydraulic bar stools
    • Platinum Sponsor 1 Bistro table, 4 white hydraulic bar stools
    • Gold Sponsor 1 Information desk, 2 white folding chairs
    • Silver Sponsor 1 Information desk, 2 white folding chairs
  3. Electrical outlets – Please visit our media pack to find the details between pages 15 to 18
  4. Computer screens (and cables)Info coming soon
  5. TV Screen for rolling display – There is a range of options available. Please see our media pack for details and pricing. Please ensure to advice of this no later than THREE weeks prior to event date.
  6. What other options are there? – All exhibitors are offered a complimentary table along with chairs and table cloth. For details on any specialist or custom furniture requirement, we will be soon providing you with KLCC preferred suppliers.
  7. When can the stand be set up? - Info coming soon
  8. Are there any restrictions to what we can bring? There are no restrictions if they fit within the stand space and do not cause any health and safety issues on site.
  9. Can I see examples of stands at previous events? We offer pre-installed stands. Please refer to our media pack, between pages 15 to 18 for more information. Sponsors can choose to opt out of the bespoke stands however, we strongly recommend to consider them to maintain uniformity and consistency.


Where can I view the Media Pack for Expo sponsorship?

How to place order for AV equipment?

How can I order for specialist/custom furniture for the event?

How many people allowed on stand?

Can I bring my own equipment and screen to the event?

Is parking available at the stadium?

How do I collect my badge?

Do you provide badge scanner? What are the costs and when would the data be available?

Are there any additional available services that you offer, such as meeting coordination etc?

Is there a dress code? If so does it vary on your role?

Are there any marketing materials you need us to provide in advance?

When and how do you provide list of conference attendees?

As a ‘supported by’ professional body what do we get?

Do you offer recognised CPD/PDU hours allocation for this conference?

Are there any joining instructions for the Workshop?

What is the deadline for cancelling a registration?

Yes, you may cancel your registration to the expo by writing to us at We will be updating our Registration page with the cancellation policy very soon.

Can I make payment via credit card instead of PayPal or can I make the payment over the phone?

What should I do if I get registration failure? Is there anyone whom I can get in touch with?

Do you offer recognised CPD/PDU hours allocation for this conference?

I have a promo code which allows for free registration. Please advise what's included in the code.

How do I send Q’s to speaker?

How do I arrange meeting with SME (Subject Matter Expert)?

How do I get the Expo app log in details?

What are the criteria for submitting a technical paper?

Are the food and beverages included in my registration?

Can I attend the Workshop?

Is there a group discount for the conference?

How and where do I make a hotel reservation?

How do I travel from the airport to the conference/hotel?

Where do I park?

I have a promo code for the event to make it free or for partial discount. How should I proceed?

What is the procedure for Visa application? Can you help with documentation?

How can I promote my company at the Expo?

Is there an Event Brochure?

How to earn PDU's for attending the expo?

Do I need to register via the website?

No, we will get you registered providing you let us know whether you definitely plan to attend the dinner and whether you have any special dietary requirements.

Will I get a promo code to invite my colleagues or clients to the Expo?

Do I require a special PowerPoint template for my presentation?

Can I alter the Expo presentation template?

Am I able to adjust the PowerPoint template in layout?

Is there a room for speakers where we can work or make calls during the day if required?

How long is my time slot?

Any other conditions or considerations I should know about? I assume I give you my slides ahead of time and you load them on your system, could I play video clips etc if I want to?

Is there a left luggage area for overnight bags?

Do I need to carry my presentation in a USB drive or any of my devices, on the event day?