Privacy Policy

Project Controls Expo ("we", "our", "us") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, register for events, or engage with our services (including Expo, PCO, PCTV, training, and related platforms).

We operate in accordance with:

• UK GDPR
• EU GDPR (where applicable)
• Data Protection Act 2018

2. Data We Collect

2.1 Personal Data You Provide

We may collect:

• Name, job title, organisation
• Email address and telephone number
• Billing and payment details
• Event preferences and participation data

2.2 Automatically Collected Data

When you use our website, we may collect:

• IP address
• Browser type and device information
• Pages visited and interaction data
• Referral sources

2.3 Special Category Data

We do not collect sensitive personal data (e.g., health, religion, political views) unless:

• Explicit consent is provided
• Required for accessibility or event participation (e.g., dietary or accessibility needs)

3. How We Use Your Data

We use your data to:

• Deliver events and services
• Manage registrations and communications
• Improve user experience and platform performance
• Provide relevant content, updates, and marketing (where permitted)
• Conduct analytics and market research

4. Legal Basis for Processing

We process your data under the following legal bases:

• Contractual necessity – to deliver services you have requested
• Legitimate interests – to improve services and manage operations
• Consent – for marketing communications
• Legal obligation – where required by law

5. Marketing Communications

You may receive communications about:

• Events and programmes
• Industry insights and content
• Partner offerings (where relevant)

You can:

• Opt out at any time via unsubscribe links
• Contact us to withdraw consent

6. Sharing Your Data

We do not sell your data. We may share data with:

• Trusted service providers (e.g., CRM, email platforms, payment providers)
• Event partners/sponsors (limited and relevant data only, where applicable)
• Regulatory or legal authorities (where required)

All third parties are required to:

• Maintain confidentiality
• Use data only for specified purposes

7. International Data Transfers

As a global platform, your data may be transferred outside the UK/EU. Where this occurs, we ensure:

• Adequate safeguards (e.g., Standard Contractual Clauses)
• Compliance with applicable data protection laws

8. Cookies & Tracking Technologies

We use cookies to:

• Improve functionality and user experience
• Analyse website usage
• Personalise content

You can:

• Accept or reject cookies via browser settings
• Manage preferences through cookie banners (where applicable)

Note: Disabling cookies may affect functionality.

9. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

• Secure servers and encryption (e.g., SSL/TLS)
• Access controls
• Monitoring and security protocols

However, no system is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal data only as long as necessary to:

• Fulfil the purposes outlined in this policy
• Meet legal, regulatory, and contractual obligations

Retention periods are reviewed periodically.

11. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise your rights, please contact us (see Section 15).

12. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for:

• Their privacy practices
• Their content or data handling

We recommend reviewing their privacy policies separately.

13. Children's Data

Our services are not directed at individuals under 16. We do not knowingly collect data from children without parental consent.

14. Changes to This Policy

We may update this Privacy Policy periodically.

• Updates will be published on our website
• Continued use of our services constitutes acceptance

15. Contact & Complaints

For any questions or data requests, please reach out via:

• Email: [email protected]
• Website: https://projectcontrolexpo.com/dubai

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).